Frequently asked questions
How does role-based pricing work?
Your organization has one subscription built from your team roster. Each active user is priced by their role — an Administrator is $199/month, a Project Manager is $149/month, down to Field Crew at $15/month. Change someone's role or deactivate them and your bill adjusts automatically. Viewer seats are always free.
What happens after the trial?
After your 14-day trial ends, you can activate a paid subscription to keep full access. Your data and projects stay intact — no reset required.
Does this cover residential work, or just civil and highway?
Both, in the same account, at the same price. One IAOIntel subscription covers heavy civil and highway work — watermain, sewer, roadway, sitework, pay items, stations, and spec intelligence — alongside residential trades like excavation, septic, flatwork, fencing, drainage, retaining walls, decks, and landscaping. There is no residential edition to buy separately. Each project speaks the language of the work you picked for it, so a sewer job asks for pay items and stations while a deck build does not.
Can I add more users?
Yes, at any time. Add users in Admin → Users, assign each a role, and the subscription updates itself. There are no editions or user caps — the same model scales from a five-person contractor to a national firm.
Which seats include AI?
Administrator and Project Manager seats include the full AI experience — briefings, document intelligence, and autonomous assistance. Superintendent, Foreman, Inspector, and Office Staff seats include focused AI for their daily work. Field Crew seats are streamlined for fast data collection.
What counts as an AI analysis?
Each blueprint sheet analysis, spec Q&A query, or Bid Intelligence AI call counts as one analysis. Organizations include a daily allowance; beyond it, credit packs are available ($10 for 25 credits, $35 for 100 credits) from billing settings. Credits never expire.
Is Bid Intelligence included?
Yes — Bid Intelligence is included for every organization. Features include AI bid tab import, competitor tracking, bid prediction, unit price history, win rate analytics, and spec risk analysis.